Contact Support
Have a question, found a bug, or want to request a feature? Send an email and we'll get back to you within 48 hours.
Email SupportFrequently Asked Questions
- Is my data private?
- Yes. All session data is stored on your device and syncs privately via iCloud. PokerTrackPro never sends your data to any external server.
- How do I log a past session?
- Tap the + button, fill in your session details, and enable the Manual Entry toggle. You can set a custom start and end time along with your cash-out amount.
- How do I enable Bankroll Tracking?
- Go to Settings and toggle on "Enable Bankroll Tracking." A Bankroll tab will appear where you can log deposits, withdrawals, and view your current balance.
- How does the Apple Watch companion work?
- Open a live session on your iPhone, then launch the PokerTrackPro app on your Apple Watch. It will show your running timer and current profit/loss in real time.
- Can I export my sessions?
- Yes. Go to Settings → Export Sessions to download a CSV of your full session history, which you can open in Excel, Numbers, or any spreadsheet app.
- Does PokerTrackPro facilitate gambling or real-money play?
- No. PokerTrackPro is a personal session journal — like a fitness tracker for your poker game. It does not facilitate gambling, wagering, or real-money play of any kind.